Support Center

Have a question or encountered an issue? We're here to help.

Frequently Asked Questions

How do I retrieve my lost license key?

You can recover your license key automatically using our recovery tool. If you purchased via App Store, use the "Restore Purchase" button in the app settings.

Does CRAX work on macOS Sequoia?

Yes, CRAX Commander is fully compatible with the latest macOS version, including support for Apple Silicon chips (M1/M2/M3/M4).

Can I try before I buy?

Absolutely. We offer a fully functional demo version that you can download from our homepage.

Where are the configuration files stored?

Configuration files are located in:
~/Library/Application Support/CRAX Commander/

Does it support FTP and SFTP?

Yes, full support for FTP, SFTP, SMB, AFP and even Amazon S3 is built-in directly into the file manager.

View Full Technical Manual

Browse detailed configuration guides and advanced troubleshooting.

Contact Us Directly

For bug reports, license questions, or feature requests, simply send us an email.

support@soft4u2.com